Hichkola Contact & Legal Information

Brand / Platform

Hichkola

Official Email

[email protected]

Support Email

[email protected]

Grievance Contact

[Grievance Email / Officer Details]

Registered Legal Entity

[Exact Registered Legal Entity Name]

Registered Office Address

[Complete Registered Office Address]

Website

hichkola.com

Customer/User Support

Company Support Hours: 10:00 AM – 7:00 PM

User Support Hours: 10:00 AM – 5:00 PM

Sunday: No regular support responses.

For legal, privacy, payment, account, safety or other Platform-related questions, users may contact Hichkola using the applicable official contact details above.

Hichkola Grievance & Support Policy

Hichkola provides support for account, payment, safety, verification and other Platform-related concerns.

Support Hours

Company Support: 10:00 AM to 7:00 PM

User Support: 10:00 AM to 5:00 PM

Support responses are not ordinarily provided on Sundays.

Types of Complaints

Users may contact support regarding:

• Account issues.
• Payment issues.
• Coin purchases.
• Failed transactions.
• Host verification.
• Withdrawal issues.
• Harassment or safety concerns.
• Blocking/reporting.
• Privacy-related requests.
• Account deletion.
• Other Hichkola-related concerns.

Complaint Information

Where appropriate, users should provide:

• Registered mobile number.
• Transaction ID, where applicable.
• Relevant date/time.
• Description of the issue.
• Supporting evidence, where appropriate.

Review

Hichkola will review complaints and take appropriate action based on the available information, applicable policies and law.

Contact

Hichkola Support: [email protected]

Grievance Contact: [Grievance Email / Officer Details]